Privacy Policy
Effective Date: 1 January 2025

1. Introduction
Welcome to www.madupot.com (“Website”). Your privacy is important to us. This Privacy Policy explains how Madupot Trading (002786025-H) (“we,” “our,” “us”) collects, uses, discloses, and safeguards your information when you visit our Website. This policy complies with the requirements set forth by Google, TikTok, and Meta (Facebook).

2. Information We Collect
We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.

  • Automatically Collected Information: IP address, device information, browsing behavior, and cookies.

  • User-Generated Content: Reviews, feedback, or any other content voluntarily provided by users.

  • Social Media Information: If you interact with us through social media platforms, we may collect publicly available data from those services.

3. How We Use Your Information
We use your information to:

  • Process and fulfill orders, payments, and transactions.

  • Provide customer support and respond to inquiries.

  • Personalize user experience and offer relevant promotions.

  • Improve our website, services, and marketing efforts.

  • Prevent fraud, ensure security, and comply with legal obligations.

  • Conduct advertising and marketing campaigns through platforms like Google, TikTok, and Meta.

4. How We Share Your Information
We do not sell your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with payment processing, order fulfillment, and marketing services.

  • Advertising Partners: Platforms such as Google Ads, TikTok Ads, and Meta/Facebook Ads to deliver personalized advertising.

  • Legal Authorities: When required by law, legal process, or to protect our rights and users.

5. Cookies and Tracking Technologies
We use cookies, pixels, and other tracking technologies to:

  • Analyze website traffic and user behavior.

  • Enhance user experience and website functionality.

  • Serve targeted advertisements on third-party platforms.

  • You can control cookie preferences through your browser settings or by using opt-out mechanisms provided by Google, TikTok, and Meta.

6. Data Security
We implement security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices
Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing emails and targeted advertising.

  • Restrict or object to data processing.

  • Submit a data-related request by contacting us at [Insert Contact Email].

8. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy
Our Website is not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted with an updated effective date. Continued use of our Website after changes means acceptance of the revised policy.

11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at: Madupot Trading (002786025-H)
Email: madupothq@gmail.com
Address: No 50, Jalan Niaga Enggang 1, Taman Enggang, Gangsa, Durian Tunggal 76100 Melaka, Malaysia.

By using www.madupot.com, you consent to the terms of this Privacy Policy.